Position Description and Key Selection Criteria

POSITION DESCRIPTION


Position Title: MANAGER

Location: WOMEN'S HEALTH CENTRE, GLADSTONE

Purpose of Position: To manage the day to day operation of the Centre which promotes the well being and empowerment of women.

To work in close collaboration with the Management Committee in order to achieve organisational goals.

To assess and respond to the needs of women.

To establish networks and liaise with existing services.



Accountable to: The Management Committee.

Salary and Conditions: Fulltime/maximum 75 hours per fortnight
In accordance with SACS Award
Level 6 (CSW 6 )


DUTIES AND RESPONSIBILITIES

1. Management - Centre
• Comply with accountability requirements of State-wide Non-Government Health Services as per the Service Agreements.
• To manage the day-to-day operation of the Centre, including responsibility for coordination and development of staff work areas, so as to achieve the objectives and long-term goals of the organisation.
• Maintain and promote a service which reflects the needs of the Gladstone region.
• Encourage an environment supportive of, and conducive to teamwork, and be responsive to client’s needs.
• Liase with and support Management Committee.
• Responsible for budget preparation in consultation with the Treasurer, and for ensuring that all conditions for financial management and accountability are met.
• Responsible for coordinating, planning and the evaluation of Centre programs and service provision. This includes the incorporation of analytical skills for the continuance of the Centre’s development.
• Provide assistance to management committee in the development of the Strategic Plan.
• Responsible for the implementation and ongoing reporting in reference to the said Strategic Plan.
• Ensure that an effective resource library and a comprehensive lending library, which meet the needs of the community, continues to be developed and maintained.
• Ensure that up to date Centre records, statistical data and information systems are maintained and backed up.
• Responsible for the development, implementation and support of Centre policies, procedures and work practices.
• Investigate opportunities, make recommendations and prepare application for funding, in consultation and collaboration with Staff and Management Committee.
• Represent the organisation as required to funding bodies, media, public forums and on relevant committees.
• Responsible for negotiating employment of relief and casual staff and program facilitators.

2. Management – Staffing Responsibilities and Decision Making
• Participate in staff recruitment, selection, review, appraisal, grievance and dismissal in consultation with Management Committee.
• Responsible for the supervision, support and development of staff.
• Responsible for the supervision of students on field placement.
• Responsible for the development and implementation of the Volunteer Staff Training Program and management of Volunteer Staff.
• Responsible for coordinating weekly staff meetings.
• Represent staff to the Management Committee.

3. Response to Clients and on Behalf of Clients
• Respond to telephone calls, welcome women to the centre and assess and respond to their needs.
• Support and advocate on behalf of women.
• Provide information on a wide range of issues to service users.

4. Community Development
Address women’s health issues at community level by:
• Liasing, networking and promoting the service within the Gladstone Region through the media, potential Service users, other Services, Agencies and Groups.
• Liasing with other welfare/health workers and women to determine health issues which need to be addressed or reinforced.
• Participating in relevant/appropriate groups and networks to represent the Centre and promote women’s health issues.
• Initiate response to local issues and expressing women’s needs in outlaying communities.


5. Other Duties
• Attending meetings of other Women’s Health Centre Mangers in Queensland.
• Other duties as required for the effective fluid operation of the Centre.

6. Training and Professional Development
• Undertake regular external supervision.
• Attend workshops, conferences and training in areas of relevance to the position of manager negotiated with the staff and management group. All manager attendance at such, should be negotiated with the staff and Management Committee.

7. Accountability
• Attend and participate in weekly staff meetings.
• Attend and provide regular reports to the monthly Management Committee Meetings.
• Responsible for preparation of the Quarterly and Annual Reports as is required by the funding body.
• Participate in annual Staff Development and Performance Reviews.
• Complete data collection forms for statistical purposes and maintain these as records.
• To be committed to quality improvement of the Women’s Health Centre of Gladstone.
• Perform other duties as may be negotiated from time to time by the Management Committee for the effective operation of the Centre.







WOMEN’S HEALTH AWARENESS GROUP OF GLADSTONE INC

MANAGER

ASSESSMENT CRITERIA


AC 1 Possession of a relevant tertiary qualifications or relevant experience attained through previous appointments, service and/or study at an equivalent level of experience and expertise to undertake the range of activities required.

AC 2 Experience or the ability to demonstrate an understanding of and commitment to, working within a feminist framework that promotes the well-being and empowerment of women. Knowledge of current issues and trends relevant to women.

AC 3 Ability in the management of human resources, including skills in recruitment and selection, training, supervision and performance management of a team of staff and volunteers and ability to work in accordance with policies and procedures.

AC 4 Ability to work in close collaboration with a management committee and staff team to coordinate the day-to-day operations of a small human service organisation, including duties relating to funding submission applications and management of a budget.

AC 5 Demonstrated high level of written and communication skills and interpersonal skills including conflict resolution and negotiation, and assessment and intervention skills in response to the needs of women.

AC 6 Ability to establish and maintain networks and consult and liaise with other services in the Gladstone region to promote the services of the centre.